Arbitration

Latin word arbitrari, meaning “to judge.” In English, arbitration is both the process of using an arbiter to settle a dispute and the act of that arbiter making a judgment.

Arbitration is a process whereby one or more arbitrators are selected from SAI’s empaneled arbitrators’ list based on the mutual agreement of parties, to resolve the dispute between them. The agreement outlines the submission of the dispute to arbitration, where the arbitrators review all facts, documents, and agreed terms before rendering a binding decision. By opting for arbitration, the parties choose a private method of dispute resolution, a quasi-judicial process, as an alternative to going through court litigation.

Mediation

A structured process in which SAI selects a neutral facilitator with mutual consent of the parties in resolving their disputes. Using specialized communication and negotiation techniques, this neutral facilitator helps the parties reach a mutually acceptable agreement as a settlement.

Conciliation

An independent individual or individuals are appointed by the parties, through mutual agreement, to help resolve their dispute by fostering consensus.

Conciliation is a method of resolving legal disputes outside of trial, where a neutral third party, such as a judge, may offer suggestions to facilitate a settlement.

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